Highland Care

FAQ

 we believe in clear communication and transparency. Whether you’re planning a visit, booking an appointment, or exploring our services, our FAQ section is here to make things easier. Browse through the most common questions and find the answers you need—quick, simple, and helpful!

General Information

We provide a full range of healthcare services including diagnostics, outpatient and inpatient care, surgery, emergency services, maternity care, rehabilitation, and more across multiple specialties.

Visiting hours vary depending on the department and patient condition. Generally, visitors are welcome between 10:00 AM to 12:00 PM and 5:00 PM to 7:00 PM. Please confirm with the front desk before visiting.

Yes, our Emergency & Trauma Unit is open 24/7 with fully equipped ICU, HDU, and on-call specialists ready to respond anytime.

Appointments & Consultations

You can easily book an appointment through our website, call us directly, or visit the hospital reception for walk-in consultations.

Yes, we offer video consultations with our doctors for your convenience. You can schedule them via our online portal or by calling us.

We recommend arriving at least 15–20 minutes early to allow time for registration and any necessary paperwork.

Admissions & Facilities

We offer a variety of options: General Ward, Semi Private, Private, Super Deluxe, ICU, HDU, and specialized Nursery rooms.

Yes, nutritious meals and essential patient amenities are provided based on your treatment plan and room category.

Yes, one attendant is allowed to stay with patients in most room categories, especially in private and deluxe rooms.

Payments & Insurance

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Absolutely! We are empaneled with major insurance companies and offer hassle-free cashless treatment for eligible policies.

We accept payments via cash, credit/debit cards, UPI, and online transfers. The billing desk can assist you with all details.

Yes, we provide a detailed cost estimate after the initial consultation to help you make informed decisions.